World's Leading Dash Camera Manufacturer
  • Free Cloud add-on service with compatible BlackVue models

  • Free Mobile Apps and BlackVue Viewer (Windows/Mac)

Product Warranty

Please refer to your product’s manual for warranty information. As a general rule, BlackVue dashcams and add-on products (Power Magic Pro, Power Magic Battery Pack, etc.) bear a one-year warranty period. Memory cards are covered by a 6-month warranty, and consumables such as tapes, cable clips, etc. are not covered by a warranty. However, even within the warranty period, if the malfunction is due to user’s negligence, repairs may be handled for a fee.
A receipt or any proof of purchase will be required to determine the product warranty period. You must retain your purchase receipt or other proofs of purchase to receive warranty service.

Free of charge/Cost of charge service standard

Free of charge service Free of charge warranty service is provided for malfunctions occurring within the warranty period. The customer must provide a copy of the original proof of purchase in order to obtain warranty service.

Charged service

  • Malfunction occurring after the warranty period.
  • Malfunction caused by user’s negligence (damage, disassembly, shocks, etc.).
  • Repair following damage occurring during shipment, accident, fire, and natural disasters, unauthorized repairs, tampering, cosmetic damage or other types of damage which are the result of improper handling or abuse.

Other warranty regulations

Although our dashcams can be used as a recording device during accidents, we do not guarantee the proper recording of all videos in case of an accident. Accordingly, we are not responsible for losses due to damages of recorded files, recovery of lost files, and failure.

BlackVue Online Shop – Specific conditions

The following conditions apply only to Pittasoft products purchased from the BlackVue online shop on this website.

The warranty covers only normal uses of the products. Pittasoft shall not be liable under this warranty if any damage or defect results from misuse, abuse, neglect, improper shipping or installation; disasters such as fire, flood, lightning or improper electric current; or service or alteration by anyone other than an authorized Pittasoft representative.

You must retain your purchase receipt or other proofs of purchase to receive warranty service.

The warranty does not cover any third party products used with Pittasoft products.

Shipping Policy

We ship globally via DHL, with a few exceptions. Refer to our Shipping Countries List for a full list of countries where we ship.

 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

Online Sales Shipping Policy

Shipment Options.

-Free Shipping*: 5-7 Business days

-DHL Expedited: 2-3 Business days

(*) Free shipping is  available for orders totaling a value of over USD 200.

*Some shipping areas may take up to 7 business days for delivery.

*Orders ship Mon-Fri, mostly within one full business day.

*Items in Back Order ship as they become available.

*All orders are only delivered Mon-Fri.

* Expedited shipping is not available for military or some U.S. Territory and Associated State addresses.

 

-International Shipping: Will I be responsible for import duty, VAT, or other taxes?

 

Customers are solely responsible for all duties, import taxes and brokerage fees. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.

 

-We can not mark your package as a gift since this is unlawful and could jeopardize BlackVue’s ability to continue exporting products.

 

-Shipment confirmation and tracking:

As soon as our warehouse ships your order, we will send you an email notifying you that your package is in route. In this email we will include a link to track delivery with DHL.

 

-Delivery time estimates:

The time it takes to receive your order depends on the Shipping Method you choose during checkout, and the time of day you place your order. Please see table below for estimated delivery windows & shipping options. Time estimates assume orders are placed before 10:30 AM KST on business days. (M-F, non-holidays.)

 

Return Policy

Free replacement will be provided in the following cases:

1) An item does not match the purchase order

2) The package or product is damaged during shipping

3) The product malfunctions within 30 days after delivery.

*How to claim free replacement:

For 1st and 2nd case, the Customer must report to Pittasoft within 72 hours after delivery.

-After verification of free replacement claim, the Customer will be provided a return shipping label and Replacement request form / Return Merchandise Authorization (RMA) request form.

-The Customer can choose to either get a replacement product or repair the product.

*To get replacement, the Customer must send the full box including all accessories.

*To repair the product, the Customer can send the faulty product only, exempt of accessories.

-All shipping costs will be covered by Pittasoft.

*Exceptions:

– For case 1) and 2), if the customer doesn’t report to Pittasoft within 72 hours after delivery, free replacement claim would not be valid. In this case, only RMA service will be provided.

RMA process

The customer should send the Order number, purchase receipt and description of the issues to Pittasoft Customer Support Team at cs@pittasoft.com for troubleshooting.

The Customer Support Team will evaluate the case and provide an RMA request form.

*Products within Warranty Period and damage/issue covered by Warranty:

Shipping and repair costs will be paid by Pittasoft.

*Out of Warranty Period or damage/issue not covered by Warranty:

The customer will have to pay for the shipping and repair costs.

Order cancellation

You can cancel your order by email and receive a refund any time before delivery.

–          Cancellation before order is shipped: refund with no additional charge.

–          Cancellation after order is shipped: we reserve the right to subtract from the refund amount an amount equal to the FedEx Export Priority (in case of charged shipping) or Economy (in case of free shipping) shipping fee.

Refund policy

We may offer refunds in case we are not able to fulfill an order within thirty (30) days of the purchase.

We offer refunds on unopened products within seven (7) days from delivery. The shipping of the product(s) back to us is at the Customer’s charge. We reserve the right to subtract from the refund amount an amount equal to the FedEx Export Priority (in case of charged shipping) or Economy (in case of free shipping) shipping fee. In case the shipping fee is superior to the value of the product, no refund will be issued. Please contact onlineshop@pittasoft.com to claim a refund and assess the shipping cost prior to shipping your product to us.

We do not provide refunds for opened products.

BlackVue Devices Open Source Software:

SoftwareversionURL
linux2.6.35.7 
boa0.94http://www.boa.org/
dnsmasq2.66 
OpenSSL1.0.1jhttps://www.openssl.org/
zlib1.2.8http://zlib.net
json parserzserge-jsmn-6979f2e6ffa5https://bitbucket.org/zserge/jsmn
curl7.41.0http://curl.haxx.se/
busybox1.16.1https://www.busybox.net
wpa_supplicant0.8.x 

 Server Open Source software:

SoftwareversionURL
OpenSSLOpenSSL 1.0.1k-fips 8 Jan 2015https://www.openssl.org/
libevent2.1.6-betahttp://libevent.org
curl7.40.0https://curl.haxx.se
jsmn (jasmine)jsmn-20150325.tgzhttp://zserge.com/jsmn.html
Jansson2.7http://www.digip.org/jansson/
inih https://github.com/benhoyt/inih

Client Open Source Software:

SoftwareversionURL
ffmpeg2.1.4 ( LGPL 2.1 )https://www.ffmpeg.org/
librtmp2.3https://rtmpdump.mplayerhq.hu/librtmp.3.html
OpenSSL0.9.8k (Windows)https://www.openssl.org/
1.0.1j (iOS)
1.0.2h (Mac OS)
1.0.2g (Android)
SDL22.0.1 (Windows/Android/iOS)https://www.libsdl.org/
2.0.4 (Mac OS)
Zxing3.2 (Android)https://zxing.github.io/zxing/
MarkerWithLabel for V31.1.8 (Windows/Mac OS)https://github.com/printercu/google-maps-utility-library-v3-read-only/tree/master/markerwithlabel

BLACKVUE CLOUD Terms of Location-Based Service Use

 

1. Purpose

 

The purpose of these Terms of Location-Based Service Use (hereinafter referred to as the ‘Terms’) is to enunciate the rights, obligations and responsibilities of the Company and a subject of personal location information, and other necessary matters with regard to location-based service operated and provided by Pittasoft Co., Ltd. (hereinafter referred to as the ‘Company’.).

 

2. Rules in Addition to the Terms

 

For any matter not specified in these Terms, relevant laws such as the Act on the Protection, Use, Etc., of Location Information and the Act on Promotion of Utilization of Information and Communications Network, Terms of Service, Privacy Policy and Terms of Charged Service of the Company apply.

 

3. Effectiveness and Modification of Terms of Service

 

  1. These Terms become valid when a subject of personal location information agrees to these Terms and registers as a member according to a procedure determined by the Company.

 

  1. When a member has clicked the ‘Agree’ button on these Terms online, it is deemed that the member has read, fully understood and agreed to apply all contents of these Terms.

 

  1. The Company may, if there is a significant reason for company operation or business, modify these Terms within a range that is not against the relevant laws, and the modified Terms become valid when the Terms are posted and announced in the same procedure and method specified in Article 4 of the Terms of Service of the Company.

 

4. Contents of Service

 

  1. The Company provides the following services by gathering location information, which a member by agreeing to these Terms voluntarily consents to the collection of said location information, or receiving location information from a licensed location information provider.

A. Dashboard Camera GPS services for automotive vehicles including location information

B. Data management services, which manage data including location information saved in a Cloud storage space

C. Search services based on current location information (areas affected by an accident, gas stations, parking lots, etc.)

D. Connected services based on current location information (chauffeur services, parcel delivery, etc.)

 

  1. Some of the services in the subparagraphs of Paragraph 1 may be operated at a cost. For charged services, the information required for the payment does not include location information, and the Terms of Charged Service of the Company apply.

 

  1. The Company requires the consent of a member for the provision of the services specified in Paragraph 1 when providing personal location information to a third party designated by the subject of personal location information. The Company informs the member who gave consent that they are providing personal location information (party receiving personal location information, date and purpose of provision) immediately.

 

5. Method of Gathering Location Information

 

The Company gathers personal location information using the following method.

 

The location information of a customer is gathered using GPS information recorded by the dashboard camera which has a built-in GPS chip or can be otherwise connected to one. If the method of gathering personal location information changes, the Company will notify members in advance. However, if the Company cannot notify members in advance due to unforeseen circumstances, the Company may notify members afterward.

 

6. Contents of Collected Location Information

 

  1. The contents of location information collected by the Company according to the agreement of a member are as follows:

A. Location of the vehicle-mounted dashboard camera of the subject of personal location information

B. Surrounding network information in order to determine the location of the vehicle-mounted dashboard camera of the subject of personal location information

 

  1. The Company may receive the location information of the vehicle-mounted dashboard camera of the subject of personal location information from the location information business operator with the consent of the member.

 

7. Rights of the Subject of Personal Location Information

 

  1. A subject of personal location information may withdraw his/her consent for part of the purpose of use or provision of personal information, the parties to whom personal information is provided, and the location-based service. He/she may withdraw, at any time, all or part of his/her consent.

 

  1. A subject of personal location information may request temporary suspension of the use or a provision of personal location information at any time. In such a case, the Company cannot refuse such request and will take technical measures to fulfill such a request.

 

  1. If the subject of personal location information attaches a document proving his/her identity and requests in writing, the Company will inspect or disclose the following information and the subject of personal location information may request the correction of any error.

A. Data confirming the collection, use and provision of location information of the subject of personal location information

B. The reason and contents of location information of the subject of personal location information provided to a third party according to the provisions of the said Act or other Acts

 

  1. If a subject of personal location information has withdrawn his/her consent on the use and provision of location information in whole or in part, the Company will discard that personal location information and data confirming the use and provision of location information (data confirming the use and provision of partial data from which the subject has withdrawn consent in the case where the subject withdraws his/her consent in part) without delay.

 

8. Right of Legal Representative

 

  1. If the Company intends to use and provides personal location information of a child under the age of 14 (including providing to a third party designated by the subject of personal location information), the Company must receive the consent of his/her legal representative.

 

  1. If the Company intends to use personal location information or data confirming the use or provision of location information of a child under the age of 14 beyond the scope specified or notified in the Terms of Service or provides the said information or data to a third party, the Company must obtain the consent of the child under the age of 14 and his/her legal representative. However, the following cases are excluded.

A. Where data confirming the use and provision of location information are required to calculate fees related to the provision of location information and location-based services

B. Where data is processed in such a way that any specific person cannot be identified, and provided for the purpose of statistics, academic research or market research

 

  1. The legal representative of a child under the age of 14 may, if he/she gives consent to the use or provision of personal location information of the child under the age of 14, exercise the right to withhold consent (Article 19, Paragraph 4 of the Act), the right to withdraw consent, the right to suspend consent temporarily, the right to request inspection and notification (Article 24 of the Act).

 

9. Right of Legal Guardian of a Child under the Age of 8, Etc.

 

  1. Where the legal guardian of a person falling under any of the following cases (hereinafter referred to as “child under the age of 8, etc.”) gives consent to the use or provision of personal location information of the child under the age of 8, etc. for the protection of the latter’s life or body, the Company deems that the child, etc. himself/herself gives consent thereto.

A. A child under the age of 8 (A child under the age of 8 cannot become a member of the Company in principle.)

B. Someone not legally able to make decisions for him/herself

C. A person with a mental disability according to Article 2 (2) 2 of the Act on Welfare of Persons with Disabilities who is classified as a person with a severe disability under subparagraph 2 of Article 2 of the Employment Promotion and Vocational Rehabilitation of Disabled Persons Act (limited to those registered as disabled persons pursuant to Article 29 of the Act on Welfare of Persons with Disabilities).

 

  1. The legal guardian who intends to give consent to the use or provision of personal location information for the protection of life or body of a child under the age of 8, etc. should attach a document proving that he/she is the legal guardian to his/her written consent and submit it to the Company.

 

  1. The legal guardian may, if he/she gives consent to the use or provision of personal location information of a child under the age of 8, etc., exercise all rights of the subject of personal location information.

 

10. Designation of Location Information Manager

 

  1. The Company designates and operates a person who is in the position which enables him/her to take actual responsibility to manage, protect location information properly and handle complaints from the subject of personal location information smoothly as the location information manager.

 

  1. The location information manager is the head of the department that provides location-based service.

 

11. Location Information Protection Arrangements

 

The Company fulfills the managerial responsibilities falling under any subparagraph of Article 20, Paragraph 1 of the Enforcement Decree of the Act on Protection & Utilization of Location Information, etc. under the responsibility of the location information manager as the managerial arrangement for the protection of personal location information.

 

12. Service Fee

 

The Company may follow the method determined by an electronic payment service provider which has concluded a contract with the Company for the charged service fee or charge the fee according to the method determined by a service provider.

 

The charged service use agreement between a member and the Company is concluded when the member submits an application for use of the charged service to the Company and the Company accepts the application. The charged service fee, etc. should be paid in advance, and the fee will be charged and paid in such a manner that the member pays a certain amount of money in advance through a payment means provided by the Company and an amount of money is deducted according to purchase and use.

 

For the type of charged service fee, etc., these Terms and the Terms of Charged Service of BLACKVUE CLOUD apply. The Company may refuse a request for a refund or request of personal information of a person who made a payment due to unauthorized use of personal information and payment fraud.

 

The Data communication fee occurring when wireless service is used is charged separately, and the policies of each subscribed mobile carrier apply. If a member has an objection to the charged fee, he/she may raise an objection within 5 days from the date of settlement, and the Company will investigate the validity of such raised objection and notify him/her of the result within 10 days.

 

13. Grounds for and Period of Retaining Location Information and Data Confirming the Use or Provision of Location Information

 

  1. The Company records and stores data confirming the collection, use or provision of location information on the location information system according to Article 16 of the Act on the Protection, Use, Etc. of Location Information.

 

  1. The Company shall destroy personal location information except for information specified in Paragraph 1 of this Article after the purpose of use or provision has been achieved.

 

  1. The Company holds data specified in Paragraph 1 of this Article for 6 months in order to fulfill the obligations specified in Article 7, Paragraph 3 of these Terms. However, for the details in the use of charged service, the period of holding specified in the Act on the Consumer Protection in Electronic Commerce, Etc., Electronic Financial Transactions Act, etc. which is introduced in the Privacy Policy of the Company applies.

 

14. Range of Damage Compensation

 

  1. A user who has violated the provisions of these Terms, causing damage to the Company, shall compensate for all damages occurred to the Company. At this time, if the relevant user is unable to prove a lack of intention or negligence by the user, he/she cannot be freed from his/her liability. A user shall bear all responsibilities for legal or actual disputes such as an objection raised by the subject of personal location information and a third party, disputes, lawsuits, etc. which the user has caused by violating the provisions of these Terms, and the user shall compensate for damages or losses occurred to the Company with regard to such disputes.

 

  1. If the Company has violated Article 15 or 26 of the Act on the Protection, Use, Etc. of Location Information on purpose or by negligence, a user or subject of personal location information may claim damages and the range of the liability is limited to general damage. At this time, if the Company is unable to prove a lack of intention or negligence by the Company, the Company cannot be freed from his/her responsibility.

 

  1. If such damage has occurred due to a force majeure such as a natural disaster or the intention or negligence of the user, the Company shall not compensate for such damage.

 

  1. The Company shall not compensate for damage which a user has caused to the user and a third party by using location information with an error which may occur according to the communication environments of the network provider.

 

  1. A member is under obligation to compensate for the losses which the member has caused to the Company by violating the BLACKVUE CLOUD Terms of Service presented by the Company such as obligations of the user even after the use agreement has been terminated.

 

15. Mediation of Dispute

 

The Company may apply for mediation to the Korea Communications Commission according to Article 28 of the Act on the Protection, Use, Etc., of Location Information if an agreement is not made or cannot be made between the parties on a dispute related to location information. The Company or a member may apply for mediation to the Personal Information Dispute Mediation Committee according to Article 42 of the Personal Information Protection Act if an agreement is not made or cannot be made between the parties to a dispute related to location information.

 

16. Exemption from Responsibility

 

The Company shall not be liable to compensate for all problems that occur during the service use for a member who uses the service for free. In addition, the Company shall not assume responsibility when a failure occurs in the normal service provision due to any of the reasons prescribed in the following subparagraphs.

 

  1. When a natural disaster or an equivalent uncontrollable condition has occurred

 

  1. When a third party who has concluded a service cooperation agreement with a service provider for providing the service interrupts the service intentionally

 

  1. When there is a problem in the use of service due to a reason attributable to a customer

 

  1. When damage has occurred and the damage was not caused through intention or negligence on the part of the Company, excluding subparagraphs 1 or 3

 

If a member has violated any matter specified in these Terms or damage or a problem in the use of service has occurred due to a reason attributable to the member or the subject of personal location information, the Company holds no responsibility.

 

The user is responsible for managing all the information according to the use of location information and other services which the Company provides to the member, and the Company holds no liability for such negligence in the management of information, unauthorized or illegal use of information. The user must make the final decision for service and information obtained through the use of service, and the Company does not guarantee any specific purpose of profit that the user expects through the use of service. The Company does not guarantee the credibility and accuracy of service and information, data and facts posted on the service, and the Company does not assume responsibility for damages occurred to the user due to such information.

 

17. Contact Information of the Company

 

You may contact us if you have any questions concerning these Terms. Please contact us at cs@pittasoft.com, or call us at +82-26947-4670.

 

18. Effective Date

 

These Terms of Location-Based Service Use are effective as of May 23, 2016.

BLACKVUE CLOUD Privacy Policy

 

Pittasoft Co., Ltd (hereinafter referred to as ‘the Company’) does not collect or store resident registration number, passport number, driver’s license number, alien registration number and other sensitive, unique identification information in accordance with the Personal Information Protection Act for Service on the Company’s Terms of Service. However, information which enables the identification of the subject of personal information of ‘the Member’ may be included in combination with other information. The Company makes all efforts to protect the rights and interests of users by observing the provisions of personal information protection under the relevant laws, including the Act on Promotion of Utilization of Information and Communications Network and the Personal Information Protection Act. The Company has also established its Privacy Policy in accordance with the relevant laws.

 

This Privacy Policy is incorporated as part of the BLACKVUE CLOUD Terms of Service. Your use of the services is subject to the Terms of Service and this Privacy Policy, and indicates your consent to them. Additionally, personal information regarding location is given further protection by the Terms of Location-Based Service Use.

 

  1. Items of personal information to be gathered:

A. The Company collects the following minimum personal information as required items at the time of initial membership subscription in order to facilitate smooth customer consulting and the provision of various services.

i. When subscribing for membership:

–       E-mail address

ii. When using a charged service:

–       Name, date of birth, address, gender, nationality, duplication information (DI), connecting information (CI), telephone number, shipping address, name and telephone number of recipient, etc.

iii. The following payment information may be gathered in the process of using a charged service:

–       When making a payment with a credit card: name of credit card company and credit card number, etc.

–       When making a payment with a cell phone: cell phone number, name of mobile carrier, payment approval number, etc.

–       When transferring from the bank account: name of bank, account number, etc.

–       When making a deposit without a bankbook: name of remitter, contact information, etc.

B. The following information may be automatically created and gathered in the process of using a mobile service and the regular operation of the Company. This information is in a form in which the individual cannot be identified, and the Company does not carry out any activity to identify a specific individual with the information gathered from vehicle-mounted dashboard cameras.

i. Possible information to be collected automatically:

–       Vehicle-mounted dashboard camera model, serial number, basic statistics of service use, log information, service use record, browser information, network information

 

  1. Purpose of collecting and using personal information

A. Execution of the agreement for the provision of service and settlement of payment.
Provision of contents, user authentication, fee payment, and collection of fees.

B. Membership management.
Provision of membership service, membership certification/identification, prevention of abuse and unauthorized access, checking the intention of subscription, restricting subscription and number of subscriptions, checking the consent of a legal representative when collecting personal information of a child under the age of 14, checking the identity of the legal representative afterwards, keeping records for dispute resolution, handling complaints such as grievance handling, delivering notifications, and confirming the member’s intention of withdrawal.

C. Developing a new service, marketing and utilizing advertisements.
Developing a new service, providing customized services, providing services and posting advertisements according to statistical characteristics, checking the validity of a service, providing event and advertising information and opportunities to participate, identifying access frequency, and statistics regarding members’ service use, etc.

 

  1. Sharing and providing personal information

 

The Company uses the personal information of users within the range declared in Article 2 “Purpose of collecting and using personal information” and the Company will not use the personal information of a user beyond such range or release the personal information of user to a third party without the prior consent of the user. However, the following exceptions apply:

A. If a user has agreed individually; or

B. Based on the provisions of laws or if there is a request from an investigation agency for the purpose of investigation according to the procedure and method stipulated by laws.

 

  1. Entrusting the management of personal information and providing it to a third party

 

The Company may entrust the personal information management task for service improvement, and in such a case, the Company observes relevant laws including Article 25 of the Act on Promotion of Utilization of Information and Communications Network and Article 26 of the Personal Information Protection Act.

 

  1. Period of storing and using personal information

 

In principle, the personal information of member is destroyed without delay after the purpose of collecting and using personal information has been achieved. However, in case it is necessary to keep personal information according to the provisions of relevant laws, the Company keeps the information of members for a certain period stipulated in the relevant laws. In such a case, the Company uses such stored information only for the purpose of storing, and the period of storing is as follows:

A. Act on the Consumer Protection in Electronic Commerce, Etc.

i. Record of the withdrawal of contracts or subscriptions (Storage period: 5 years)

ii. Record of the payments and supply of goods (Storage period: 5 years)

iii. Record of the handing of customer complaints or disputes (Storage period: 3 years)

B. Use and Protection of Credit Information Act

i. Record of collection, handling and use, etc. of credit information (Storage period: 3 years)

C. Protection of Communications Secrets Act

i. Log record of user such as Internet/User’s access point tracking data (Storage period: 3 months)

 

  1. Procedure and method of destroying personal information

 

In principle, the personal information of the user is destroyed without delay after the purpose of collecting and using personal information has been achieved. The Company’ procedure and method of destroying personal information are as follows:

A. Procedure of destroying

i. When the purpose of collecting and using the information which a user enters for membership subscription, etc. has been achieved, such information is destroyed without delay, and in case it is necessary to keep such information according to the provisions of relevant laws, it is removed to a separate database (a separate filing cabinet in the case of paper) for storing and managing, and it is destroyed immediately after the period stipulated by law

ii. Such personal information is not used for purposes other than the lawful purpose of collecting and using it except as required or allowed by law.

B. Method of destroying

i. Personal information printed on paper is destroyed using a paper shredder or through incineration

ii. Personal information stored in the form of electronic file is deleted using a technical and physical method which ensures that the record cannot be restored or reproduced.

 

  1. Rights and how to exercise those rights of a member and his/her legal representative

A. member and his/her legal representative may inquire or modify his/her registered personal information or that of a child under the age of 14 at any time, and if the member does not agree with the personal information management of the Company, the member may refuse to agree, request to terminate the subscription (withdrawal from the membership) and delete his/her personal information. However, his/her legal representative must prove that he/she is the legal representative of a person who is under the age of 14.

B. If you contact the responsible personal information manager by writing, phone or E-mail, he/she will take measures without delay.

C. If a member requests a correction on an error in his/her personal information, the relevant personal information will not be used or provided until the correction is made. In addition, if incorrect personal information has been already provided to a third party, the result of the correction will be notified to the third party without delay to make corrections.

D. The Company handles terminated or deleted personal information according to a request from a member or his/her legal representative as specified in Article 5 “Period of storing and using personal information” and Article 6 “Procedure and method of destroying personal information” and prevents such information from being read or used for any other purposes.

 

  1. Matters regarding the collection of location-based information

 

The Company may gather location-based information in order to provide a smooth service.  Refer to the Terms of Location-Based Service Use for this information.

 

  1. Technical and managerial protection measures of personal information

 

The Company takes the following technical and managerial measures and observes the relevant laws and notifications such as Personal Information Protection Act and Act on Promotion of Utilization of Information and Communications Network to ensure the safety of the personal information and prevent it from being lost, stolen, leaked, altered, or damaged when handling the gathered personal information of users.

A. Encryption of password
The password of a member’s account is stored and managed after being encrypted so that only the user himself/herself knows the password, and only the user who knows the password is allowed to check and modify his/her personal information.

B. Measures against hacking, etc.
The Company makes all efforts to prevent the personal information of members from being leaked or damaged by hacking or computer viruses, etc. Data is backed up frequently in case there is damage of personal information and up-to-date anti-virus software is used to prevent personal information or data of users from being leaked or damaged, allowing users to transmit personal information safely on the network through encrypted communication, etc. In addition, a firewall system is used to control unauthorized access from the outside and efforts are made to provide all possible technical devices for securing the system security.

C. Minimizing employees who handle personal information
Employees of the Company who handle personal information are limited to managers and a separate password for such purpose is granted and updated periodically. The strict observation of the Privacy Policy is always emphasized through frequent manager training

 

  1. Contact us

 

You may contact us if you have any questions concerning this Privacy Policy. Please contact us at cs@pittasoft.com, or call us at +82-26947-4670.

 

  1. Obligation of notification

 

If there is an addition, deletion or revision in the contents of the current Privacy Policy, it shall be notified at least 7 days prior to the revision through the ‘News’ or ‘Announcements’ menu of the Service. This Privacy Policy comes into effect on the date of announcement.

A. Date of announcement: October 20, 2015

B. Effective Date: October 20, 2015

BLACKVUE CLOUD Terms of Service

 

  1. Purpose

 

The purpose of these Terms of Service is to enunciate the rights, obligations, responsibilities and other necessary matters between Pittasoft Co., Ltd. (hereinafter referred to as the ‘Company’) and a member with regard to use of the BLACKVUE CLOUD service and various related services provided by the Company.

 

  1. Definitions

 

The definition of terms used in these Terms of Service is as follows:

 

  1. ‘Service’ means various free and charged services provided by the Company and usable by a member.

 

  1. ‘Member’ means a customer who accesses the service of the Company, concludes a use agreement with the Company according to the Terms of Service and uses one or several services provided by the Company.

 

  1. ‘ID’ means a combination of letters and numbers which is chosen by a member for member identification and use of the service and approved by the Company.

 

  1. ‘Password, etc.’ means a combination of letters or numbers which is chosen by a member in order to confirm that he/she is the member that matches the given ID and protect personal information, and is required for authentication.

 

  1. ‘Charged service’ means various online digital content (including various information content, video on demand(VOD) and other charged content) and various services that the Company provides at a cost.

 

  1. ‘Point’ or ‘packet’ (hereinafter referred to as ‘point’) means virtual data on the service which the Company may set, provide or adjust arbitrarily for efficient use of the service.

 

  1. ‘Posting’ means text, photos, videos, various files and links in the form of information including signs, letters, voices, sounds and video posted on the service while a member uses the Service.

 

  1. Explanation of Service

 

The ‘BLACKVUE CLOUD Service’ provided by the Company collects data in the following method. It supports the service environment which enables filming and voice recording and allows members to use and share data collected through a dedicated dashboard camera with Wi-Fi and GPS functionality. The service is provided using the collected data set out below.

 

  1. In instances where a ‘BLACKVUE CLOUD Service’ account has been created and the dedicated dashboard camera has been registered:Images created in the dashboard camera (including stored images and live images), GPS data and 3-axis sensor data are provided to the customer himself/herself. In the case of a customer who has agreed to disclose information, such information may be disclosed to the Company and a third party. The Company supports ‘Cloud storage space’ which can be used in the service only by a customer who has registered the dashboard camera. Restrictions on available storage space, downloading and uploading may vary according to the policies of the ‘BLACKVUE CLOUD Service’ Terms of Service. Files that a member desires among the information collected from the dedicated dashboard camera may be stored in and deleted from Cloud storage space.

 

  1. In instances where only a ‘BLACKVUE CLOUD Service’ account has been created:In the case of a customer with no dedicated dashboard camera, he/she may only view data disclosed by a member who is using the service and has registered the dashboard camera, and he/she may use only that part of the service. In order to use additional services, a member must register dedicated dashboard camera.

 

  1. Publication and Revision of the Terms of Service

 

  1. The Company shall publish the content of the Terms of Service on its website and in the mobile app in order to allow members to view them easily.

 

  1. The Company may revise these Terms of Service such that the relevant laws such as the Act on the Regulation of Terms and Conditions and the Act on Promotion of Utilization of Information and Communications Network, etc. are not violated.

 

  1. When the Company revises the Terms of Service, the Company shall announce the date of application and reasons of revision along with the current Terms of Service according to the method specified in Paragraph 1 at least 30 days prior to the date of application to the day before the date of application. However, if the revision of Terms of Service is unfavorable to members, it shall be stated clearly and separately through an electronic means such as e-mail, electronic note, or agreement window at the time of logging in to the service for a certain period of time in addition to the announcement.

 

  1. If a member has not expressed his/her intention of refusal explicitly even though the Company has announced or notified to the member that if he/she does not express his/her intention within 30 days, it is deemed that he/she has expressed his/her intention while announcing or notifying of the revised Terms of Service according to the provisions of the preceding paragraph, it is deemed that the member has agreed to the revised Terms of Service.

 

  1. If a member does not agree to the application of the revised Terms of Service, the Company shall not apply the contents of the revised Terms of Service, and in such a case, the member may terminate the use agreement. However, if there is a special circumstance which prevents the Company from applying the previous Terms of Service, the Company may terminate the use agreement.

 

  1. Interpretation of Terms of Service

 

  1. The Company may have separate Terms of Use and Policies for the charged service and each service (hereinafter referred to as ‘Terms of Charged Service, etc.’), and if the relevant contents conflict with the Terms of Service Use, separate Terms of charged Service, etc. will apply by priority.

 

  1. For any matter or interpretation which is not specified in the Terms of Service, Terms of charged Service, etc. applies, and for any matter or interpretation which is not specified in the Terms of Charged Service, etc. relevant laws and commercial practice apply. If the meaning of Terms of Service is still not clear, it is interpreted in a manner favorable to the customer.

 

  1. Conclusion of Use Agreement

 

  1. A use agreement is concluded when a person, who wishes to be a member (hereinafter referred to as an ‘applicant for membership’), accepts the contents of the Terms of Service, applies for the membership subscription and the Company accepts such an application.

 

  1. The Company shall accept the use of service for the application of applicant for membership in principle. However, for an application falling under any of the following subparagraphs, the Company reserves the right not accept such application or terminate the use agreement afterward:

A. In cases where an applicant for membership has lost the qualification for membership in the past according to the Terms of Service. However, this does not apply if he/she has obtained the permission of reapplication for membership from the Company.

B. In cases where an applicant has used somebody else´s e-mail.

C. In cases where an applicant has written false information or omitted the content presented by the Company.

D. In cases where a child under the age of 14 has not obtained the consent of his/her legal representative (parents, etc.).

E. In cases where the user is a child under the age of 8.

F. In cases where it is impossible to approve due to a reason attributable to the user or the user has applied for the membership in violation of other regulated matters.

 

  1. The Company may request the verification of the user’s real name through a specialized agency, adult authentication and user authentication according to the type of member for the application according to the provisions of Paragraph 1.

 

  1. The Company may defer approval if there are no available service-related facilities or a technical or business issue exists.

 

  1. If approval for the application for membership according is not given or deferred according to Paragraphs 2 and 4, the Company shall inform the applicant for membership of the refusal.

 

  1. The use agreement is concluded when the Company marks the subscription complete on the application procedure.

 

  1. The Company may classify a member by class according to the company policies, subdivide hours and number of use, service menu, etc. and apply different usages to each.

 

  1. The Company may apply use restriction or restriction by rating to the member in order to observe the rating and age according to the Promotion of the Motion Pictures and Video Products Act and Juvenile Protection Act.

 

  1. Change of Member’s Information

 

  1. A member may inspect and modify his/her own personal information at any time through the personal information management screen. However, ID, etc. which are necessary for service management cannot be modified.

 

  1. If any matter filled out when applying for membership subscription has been changed, the member shall modify his/her personal information online or inform the Company of such change with e-mail or other methods.

 

  1. The Company holds no liability for any disadvantage occurred due to failure in the notification of such change in Paragraph 2 to the Company.

 

  1. Obligation of Personal Information Protection

 

The Company shall make efforts to protect the personal information of members in accordance with the relevant laws including the Personal Information Protection Act. For the protection and use of personal information, the Privacy Policy of the Company applies. A member may use the service only after agreeing to the Privacy Policy of the Company.

 

  1. Obligation to Protect the Location Information of Member

 

The Company shall make efforts to protect the location information of a member in accordance with the Act on the Protection, Use, Etc. of Location Information. A member may use location-based services provided by the Company only after agreeing to the Terms of Location-Based Service Use of the Company.

 

  1. Obligation of Management of Member’s ID and Password, Etc.

 

  1. A member shall be responsible for managing his/her communication terminal, ID and password, etc. and must not allow a third party to use such items.

 

  1. If the communication device and ID of a member pose a concern of personal information leakage, becoming antisocial, or going against public morals, the Company may restrict the access for service use from the relevant communication device and use of such ID.

 

  1. If a member has recognized that his/her communication terminal, ID and password, etc. have been stolen or used by a third person, the member shall inform the Company immediately and follow the instructions of the Company.

 

  1. In the case of Paragraph 3, the Company holds no liability for any disadvantage occurred because the relevant member has failed to inform the Company or if the relevant member has informed the Company of such fact but has failed to follow the instructions of the Company.

 

  1. Notice to Member

 

  1. The Company may give a notice to a member by e-mail address, SMS message or electronic memo to the registered communication device unless there is a separate provision in the Terms of Service.

 

  1. In the case of a notice to all members, the Company may post such a notice on the website of the Company for more than 7 days in lieu of notice specified in Paragraph 1.

 

  1. Obligation of Company

 

  1. The Company shall not conduct any act which is prohibited by the relevant laws and the Terms of Service or goes against public morals and the Company shall make the best effort to provide the service continuously and stably.

 

  1. The Company shall prepare the security system for the protection of personal information to allow members to use the service safely, and the Company shall announce and observe the Privacy Policy.

 

  1. The Company shall, if an opinion or complaint raised by a member with regard to use of service is deemed reasonable, handle such opinion or complaint. For an opinion or complaint raised by a member, the handling process and result shall be delivered to the member through the website of the Company or e-mail.

 

  1. Obligation of Member

 

  1. A member must not perform any of the following acts:

A. Register false information when making or modifying an application.

B. Use someone else’s information illegally.

C. Modify information posted by the Company.

D. Transmit or post information (computer program, etc.) other than information determined by the Company.

E. Infringe intellectual property rights including copyright of the Company and third parties.

F. Act to damage the reputation or interfere with business between the Company and third parties.

G. Act to disclose or post obscenity, violent messages, images, voice and other information that goes against public order and good morals on the service.

H. Act to use the service for the purpose of making profit without the consent of the Company.

I. Other unlawful or unjustifiable acts.

 

  1. A member should observe cautions announced with regard to relevant laws, provisions of the Terms of Service, use guide and the Service and other matters notified by the Company and should not conduct any act which obstructs other business of the Company.

 

  1. Provision of Service, Etc.

 

  1. The Company may provide the following services to members:

A. Provide the BLACKVUE CLOUD Service application

B.  Location-based search service

C. Real-time image live streaming and video on demand (VOD) service through the LTE and 3G service

D. Two-way voice communication service

E. Location-based recommended advertisement service

F. Open advertisement service

G. Charged service for service-related item sales

 

  1. The Company may divide the Service into a certain range and specify the available time of use for each range separately. However, in such a case, the relevant content shall be announced in advance.

 

  1. The service shall be provided for 24 hours a day and all year around in principle.

 

  1. The Company may cease the provision of the service in the case of maintenance, replacement or failure of communication equipment such as computer, loss of communication, or there are other reasonable grounds for such an operation. In such a case, the Company shall inform members using the method specified in Article 8. However, if there is an unavoidable reason which prevents the Company from informing in advance, the Company may inform afterward.

 

  1. The Company may, if it is necessary for the provision of the service, carry out periodic inspection, and the announcement on the service provision screen shall apply for the time of that periodic inspection.

 

  1. Change of Service

 

  1. The Company may, on reasonable grounds, change the service in whole or part according to operational and technical needs.

 

  1. If there is a change in the contents, method and time of using the service, reasons for change, contents of service to be changed, date of provision, etc. shall be posted on the first page of the service.

 

  1. The Company may modify, suspend or change the service which is provided for free in whole or part according to the needs in the Company policies and operation, and no separate compensation shall be provided to members unless there is a special provision with regard to such matter in the relevant laws.

 

  1. Provision of Information and Insertion of Advertisements

 

  1. The Company may provide various information and advertisements deemed necessary to members by means of voice announcements written notifications or e-mail, etc. while using the service. However, a member may opt-out of receiving e-mail, etc. at any time except for those containing transaction-related information according to the relevant laws and replies to member inquiries.

 

  1. The Company may post advertisements on the service screen of mobile app, website, e-mail, etc. with regard to the operation of the service. A member who has received an e-mail where containing an advertisement may opt-out of receiving future advertisement e-mails from the Company.

 

  1. Users (including members and non-members) shall not take measures such as change, modification or restriction, etc. of postings or other information with regard to the service provided by the Company.

 

  1. Copyright of Posting

 

  1. The copyright of a posting which a member discloses and posts in the service is vested in the copyright holder of the relevant posting.

 

  1. A posting which a member discloses and posts in the service may be exposed in the search results, services and relevant promotions, and it may be posted after being modified, copied and edited partially within the necessary range for relevant exposure. In addition, data disclosed by a member in the service may be used by the Company without consent of the member. In such a case, the Company must observe the provisions of the Copyright Act and the member may take measures such as deletion, exclusion from search result, non-disclosure of the relevant posting through the customer center or the management function in the service at any time.

 

  1. Management of a Posting

 

  1. In the case where a member’s posting includes the contents which are against relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. and the Copyright Act, the manager may request suspension, deletion, etc. of the relevant posting according to the procedure stipulated in the relevant laws, and the Company shall take measures according to the relevant laws.

 

  1. The Company may, on reasonable grounds of infringement of a right or violation of other company policies and relevant laws even if there is no request from the holder of a right according to the preceding paragraph, take a temporary measure, etc. for the relevant posting according to relevant laws.

 

  1. Attribution of Right

 

  1. The copyright and intellectual property right of the Service is vested in the Company. However, postings of members and works provided according to a partnership agreement are excluded.

 

  1. The Company grants only a right to use the account, ID, contents, etc. according to the conditions of use determined by the Company to a member with regard to the service, and the member cannot take an act of disposal such as transfer, sale and provision of security.

 

  1. Charged Service

 

The Company may provide the Service at a charge cost for efficient use and operation of the Service. For charged service, the Terms of Charged Service of the Company apply.

 

  1. Cancellation and Termination, etc. of Agreement

 

  1. A member may apply for the termination of use agreement through the customer center or management menu on the initial screen of the service at any time, and the Company must handle such application immediately in accordance with relevant laws, etc.

 

  1. If a member terminates the agreement, all the data of the member will be destroyed immediately at the time of termination, except in the case where the Company holds the member’s information in accordance with the relevant laws and Privacy Policy.

 

  1. If a member terminates the agreement, all postings that the member has created and registered to his/her account will be deleted. However, postings, etc. that have been published through reposting or sharing by others or postings that have been registered on the website will not be deleted. The user should delete those postings before withdrawing from membership.

 

  1. Restriction of use, etc.

 

  1. If a member has violated his/her obligation under the Terms of Service or obstructed normal operation of the service, the Company may restrict the service use.

 

  1. If the service use has been restricted or the agreement has been terminated according to this Article, the Company shall inform the member of such fact.

 

  1. Restriction of responsibility

 

  1. If the Company is unable to provide the service due to a natural disaster or equivalent force majeure, the Company is exempted from liability regarding the provision of the service.

 

  1. The Company holds no liability for any malfunctions in the service use due to a reason attributable to a member.

 

  1. The Company holds no liability for the contents of information, data and facts that a member has posted with regard to the service such as credibility and accuracy.

 

  1. The Company is exempted from liability if a transaction has been conducted between members or a member and a third party with the service as a medium.

 

  1. The Company holds no liability unless there is a special provision in the relevant laws with regard to the use of a service which is provided for free.

 

  1. Governing Law and Jurisdiction

 

  1. A lawsuit between the company and a member shall be governed by the law of the Republic of Korea the applicable law and jurisdiction.

 

  1. A lawsuit regarding a dispute occurring between the Company and a member shall be filed with a competent court under the Civil Procedure Act.

 

  1. Notwithstanding the provision of the preceding paragraph, for a lawsuit regarding a dispute occurring between the Company and a member who has his/her address or place of residence in a foreign country, Seoul Central District Court shall be considered as the competent court.

 

  1. Effective Date

 

These Terms of Service are effective as of October 20, 2015.

Service Center


At the Service Center, we do our best to consistently provide quality service and to place great value on the trust of our customers. If any problem occurs in product within 1 year (6months for SD card), free repair service will be provided. Experience Pittasoft’s differentiated quality of service for you.

Contact information